Privacy Policy
Company: SZ Cool Service
Website: https://www.szcoolservice.com
Email: szcoolservice623@gmail.com
Phone: +91 9792494536
Address: Rani Sati Marg, Indra Nagar CHS, Gala No.136, Malad East, Mumbai
1. Who We Are
This Privacy Policy explains how SZ Cool Service collects, uses, and protects your personal information when you visit our website or use our services.
2. Information We Collect
- Personal details such as your name, phone number, email, and address when you contact or book a service.
- Service-related information such as AC model, issues, and booking history.
- Technical data such as your IP address, browser type, device information, and website usage data through Google Analytics.
3. How We Use Your Information
- To provide and manage our AC repair and installation services.
- To communicate with you regarding bookings, payments, or support.
- To improve our website, customer experience, and marketing performance.
- To comply with legal obligations and prevent fraudulent activities.
4. Sharing of Information
We may share your data only with trusted third parties necessary to operate our business, such as:
- Payment gateways (Razorpay, Paytm, etc.)
- Hosting and analytics providers (Hostinger, Google Analytics)
- Service partners (technicians, logistics teams)
We do not sell, rent, or trade your personal information to others.
5. Cookies and Tracking
We use cookies and analytics tools to enhance user experience and track website performance. You can disable cookies in your browser settings if you prefer.
6. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access or disclosure. While we use SSL encryption and secure servers, no online system can be 100% secure.
7. Your Rights
- You can request a copy of your personal data we hold.
- You can request correction or deletion of your data.
- You can withdraw consent for marketing communications at any time.
8. Retention of Data
We retain your information as long as necessary to provide services, comply with legal obligations, or resolve disputes.
9. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the content or privacy policies of those websites.
10. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be available on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: szcoolservice623@gmail.com
Phone: +91 9792494536
Address: Rani Sati Marg, Indra Nagar CHS, Gala No.136, Malad East, Mumbai
